Unsolved How does Moz compile the "Important pages on your site are returning a 4xx error!" report?
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Unsolved Why are so many subdomains detected in moz? even though I never made it.
I saw it in the Links -> Top Pages menu, here many sub domains were detected. even though I never made it, is that normal? multiple subdomains detected:
Product Support | | sem001234
w4bd5da.dummy.com
09x.dummy.com
7h5a.dummy.com
8d1y8ec.dummy.com
sfxpwzx.dummy.com
px0ke.dummy.com
uaj.dummy.com0 -
Unsolved No replies from help@moz.com - one of our IPs is blocked by Cloudflare so we cannot access Moz Community from there
Hi all,
Product Support | | DanielDL
I am a bit at my wits end trying to get some acknowledgement from MOZ. Have had no replies, no ticket auto-replies, no updates on any of the messages I have sent via the Moz Help Form on the website. Literally nothing. I wanted to avoid having to post publicly, but does anyone know how to raise a "technical problem" ticket with MOZ? help@moz.com never replies and the Help Form doesn't generate any kind of ticket. From our main office we get an "Access denied" Error (via Cloudflare) specifically for the Moz Community area. This happened to us in February of this year and has been happening again all through May. After testing ourselves with our IT, we determine that MOZ's Cloudflare account has incorrectly blocked the dedicated IP address specific to the internet connection at our head office. This means that none of our Moz User accounts can access anything related to the Community area in our account when working at the studio. We can only do so when working remotely (ie. some other IP address). This is incredibly frustrating, particularly as we've been on a proper paid MOZ account for many years. And I have sent numerous email requests, messages via the Form, etc., and have never heard back from anyone at all. The problem has been on-going for some time and I guess it is my fault because I tried to politely wait a fair amount of time between each follow-up. Only to realize that, actually, I don't think anyone is monitoring help@moz.com or even the Form submissions, or are even looking into the issue for me. Am hoping this message is seen by someone at Moz so they can let me know what is going on please? Guys..... c'mon.....0 -
Unsolved Solve a Lost GA Connection - can't get it to work
Hi, I followed all steps on https://moz.com/help/moz-pro/getting-started/troubleshoot-google-analytics?_ga=2.15852085.2007735045.1676157945-122376721.1676157945 below Solve a Lost GA Connection multiple times but I keep getting the message "Our connection to your Google Analytics account was lost. Don't worry, you won't lose any data. Please follow the steps in our guide to reconnect.
Moz Pro | | silvansoeters
" I am on the free trial and would obviously like to connect to GA to see how everything is working. Any help would be greatly appreciated. Thanks.0 -
Identify Page Not Found Visits
Hello everyone! I have always known enough about Google Analytics and SEO to be dangerous, but was not a focus for me. I am working on a project were I am looking at stuff where my knowledge is limited. The scenario is that the domain I am looking at will serve a 404 error, but keeps the url, I guess for tracking purposes. At the same time, there is a page "Page_Not_Found" that has elevated visits. I am not sure how to tell where the visits are coming from to the PNF since the Previous Page is mostly identified as "(entrance)" Is the PNF correlated to the process of serving an error page but not changing the URL? Ideally, I am looking to identify and improve the 404 visits. I hope that I provided clear enough information. Happy to provide more as needed.
Intermediate & Advanced SEO | | HankHoffmeier0 -
404 error for unknown URL that Moz is finding in our blog
I'm receiving 404 errors on my site crawl for messinastaffing.com. They seem to be generating only from our blog posts which sit on Hubspot. I've searched high and low and can't identify why our site URL is being added at the end - I've tried every link in our blog and cannot repeat the error the crawl is finding. For instance: Referer is: http://blog.messinastaffing.com/take-charge-career-story-compelling-cover-letter/ 404 error is: http://blog.messinastaffing.com/take-charge-career-story-compelling-cover-letter/www.messinastaffing.com I agree that the 404 error URL doesn't exist but I can't identify where Moz is finding it. I have approximately 75 of these errors - one for every blog on our site. Beth Morley Vice President, Operations Messina Group Staffing Solutions
Moz Pro | | MessinaGroup
(847) 692-0613 www.messinastaffing.com0 -
Error in Moz duplicate content reports
Hi - I've run the Moz campaign on a client's site. Moz is saying that there are duplicate content errors, and when I look at the errors it is showing that they are all to do with the non-www URLs having being duplicated in the www form of the URLs. However this is not the case - all the non-www URLs are all 301 redirected to the www URLs. Is this an error in the Moz tool? Has anybody experienced something similar?
Moz Pro | | rorynatkiel0 -
"Duplicate Page Title" Problem - Please Help
Hello, My website is categorized into 2 main categories. Sci/Tech (Has 4 sub-categories) Gadgets(Has 2 sub-categories) The Crawl diagnostic tool shows "Duplicate Page Title" error on Gadget's sub-categories while there's no error on the Sci/Tech. I don't really know how to get rid of these errors. Anyone has a solution to this?
Moz Pro | | MighteeObvious0 -
Is there a way to see all SEOMoz questions, comments, posts, responses that I've given a "thumbs up" to?
Lots of times I'll Thumbs Up a question, blog post or response not only if I think it's high quality but if I think I'd like to revisit it in the future. Essentially, I want to use a the SEO Moz Thumbs Up as a bookmark. Is there any way to see all the SEO Moz content that I have given a "Thumbs Up" to? I know I can review all the questions I've asked or answered in the "My Q&A" page. Perhaps, I'm just missing a "Thumbs Up" page somewhere on my profile?
Moz Pro | | TaitLarson2