Unsolved Cancel of subscription
-
Please confirm if I've correctly canceled the subscription. I wouldn't want any charges on my card after the free trial expires.
-
Hi,
I think it is best that you contact customer service directly to make sure that everything is correct. https://moz.com/help/contact
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Subscription ends 28.02.2024
Hello. I paid for the subscription on Wednesday, January 03, 2024, and they blocked me on Wednesday, January 28, 2024. You set me up, I was counting on the next payment in February.
Moz Pro | | bartelbi
Why did it happen?!0 -
Unsolved I did not know that automatic payments were being made after using the trial version. I just saw money was flowing through my credit card and I urgently canceled my subscription. Request a refund for the amount
I did not know that automatic payments were being made after using the trial version. I just saw money was flowing through my credit card and I urgently canceled my subscription. Request a refund for the amount. As i am learning will use after some time.
Moz Pro | | NatwarG
Kindly refund my amount.0 -
Moz Pro subscription
We have Pro subscription in the name of Convonix and we are not able to perform more than 10 tests on https://analytics.moz.com/pro/link-explorer/ Also, we are not able to see all 10 rows for "Top Followed Links" Request you to help us in this case.
Moz Pro | | Convonix0 -
What is the process to cancel the account?
Describe your question in detail. The more information you give, the better! It helps give context for a great answer.
Moz Pro | | pedaguitu0 -
Cancel my PRO account and process refund, please
Hello SEOMoz folks, I seem to have a weird situation here, and need your help resolving it. The thing is that I received a code for a free 3 month SEOMoz Pro account that I gladly signed up for (who wouldn't considering how awesome SEOMoz is!) That said, I disbanded the startup that I was planning to use the account for several months ago. My 3 month eval ended today and my card was charged $99 because of that. The crux of my problem is that I ought to have cancelled the account long ago which I didn't, and I'e been charged. This is obviously my mistake, but I fervently hope that you guys are able to understand where I'm coming from and help with reversing the charges. To be honest, $99 means a lot to me and I'd very much appreciate if you're able to help me with a refund. I'll continue to be an avid SEOmoz fan (and prospective Pro user) but at this time, I just don't have a need to use the service. Thanks a ton! Siddharth
Moz Pro | | jugaadu0 -
How can I cancel a running crawl test?
I put in two urls that were incorrect and now I need to cancel the report generation. Is there a way to do this? And if so, would I get my crawl-credits back? Are they cumulative?
Moz Pro | | krenerr0 -
How do I cancel?
Hi, I find I will no longer require the SEOmoz PRO service that I took out on the 12th Septemer (it is now the 26th September - well within the 30 day period). However I can't find any instructions on exactly how I do this. Please can you advise me on this? Thanks Matthew Fisher [email address removed by staff]
Moz Pro | | CaptainNemo0