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Dear MOZ team Good day! I was trying your website and i already used the free trial for a one day or tow only, but required a credit card and sure i signed up with mine. now i received an invoice by 149$! and i didn't subscribe, kindly refund the amount to my card looking forward to hear from you guys thank you, Asmaa.

For years I've been managing campaigns in Moz through Moz Pro. This enables up to 5 campaigns. One of my clients wants access to their campaign and are happy to pay for a new Moz Standard account just for them. My question is - can this be done? They would like my company (or more specifically me) to still have admin access to the account. I'm confused as to whether multi-seat is the right way to go? I don't want my client to login to my current Moz Pro account as I have other client's campaigns on it. Can anyone help as to the best approach.

I don't want a client to be able to see all of our other campaigns, just theirs. Is there a way to set this up?

I recently used the trial free 1 month subscription for Moz Pro as it was suggested in a continued education course I was doing. I see before I could say "Jack Rabbit" they have charged me and it has come off my account for next month. They also took the money off my account also happened after I queried the invoice received this morning and after immediately cancelling the trial period. This is unethical. Currently Moz Pro a service charged in US$ is too expensive for my consultancy in South Africa. Any advice on how to get this amount reversed. Today is the day the invoice was sent and immediately afterwards they charged me the amount.....

I'm a little confused as to how the crawl limit works. Since there seems to be a 10K per week max, the crawl limit can't be per week, so what is the time period? Also, does that include crawling sites entered as competitors?  Right now I'm at 14/25 sites and most of them are under 1,000 pages so I'm not sure how I hit that limit (other than a one-time spike of 28,000 in November).

When did medium subscription change its limit on the number of campaigns from 10 to 5?

I've sent a couple of emails.   I know everyone there is busy. But I'd like to cancel my MozPro subscription and not sure how to go about it. Troy